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Technical Support

For technical support with Similarweb’s API, contact our Support team here. You can also contact our support team directly via the “Contact Us” button available on every page.
Upon reaching out, you’ll receive an automated acknowledgment, followed by a personalized response.
To efficiently address your concerns, please provide:
  • Your API key
  • The endpoint name
  • The exact URL of the call
  • Any error responses
  • The date and time (with timezone) of the call
  • And whether the issue recurs.

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Everything Else

For feature requests, more data credits, access to premium endpoints, or tailored API usage guidance, please contact your Similarweb Account Manager.